I had the opportunity to return to a client which I worked with over three years ago.  My first contact with this multi-billion dollar Medical Device Company was to develop a PLM strategy for the R&D organization, mainly focused on the early design experiments.  At the time, they were already leaders in their market but still used paper lab notebooks for their initial engineering design and experiments.  Over the course of the project, I found that they understood the need for change but many felt that they were being forced to update a process that had worked well for them and had made them industry leaders.  After working with them for nine weeks, the strategy finalized and delivered to them which lead to a three year series of project that I was not involved with, but others in Integware worked on the implementation.