To handle complaints effectively, and to enable compliance with applicable regulations, your company needs effective, automated complaint processes.  Integware's FastTrak™ Complaints solution helps you meet this challenge.  FastTrak™ Complaints covers the lifecycle of the complaint process from initial information gathering to resolution and reporting.

Key benefits our customers have seen:

• Gather information and validate complaints in a systematic manner
• Ensure that valid complaints are investigated
• Automate tasks related to product returns, servicing and assignments
• Track communications, correspondence, comments and approval
• Enable compliance with 21 CFR part 820 and 11 requirements for complaint files and electronic signatures
• Automate processes to shorten cycle times and to reduce human error

To learn more about FastTrak™ Complaints and other FastTrak™ modules, visit our news and events section to sign up for our Thursday afternoon webinars.